Communication and Leadership Training

Service Description

Course Overview This three-day Communication and Leadership Training programme is designed to strengthen the essential leadership and communication capabilities professionals need to guide others, build effective working relationships, and contribute to stronger team performance. Who Should Attend • New and emerging leaders • Supervisors and team leaders • Managers seeking to strengthen their leadership and communication skills • Professionals responsible for coordinating or guiding others • High-potential employees preparing for future leadership responsibilities Learning Objectives • Understand the role and responsibilities of an effective leader. • Develop greater self-awareness and adaptability as a leader. • Communicate clearly, confidently, and professionally with different people. • Build trust, credibility, and positive working relationships. • Adapt leadership and communication approaches to different situations and individuals. • Give constructive feedback and manage challenging conversations. Learning Methodologies • Interactive facilitated discussions • Leadership self-reflection activities • Workplace scenarios and case discussions • Role plays and behavioural practice Day 1 – Foundations of Effective Leadership & Communication • Understanding the transition from individual contributor to leader • The role, responsibilities, and mindset of an effective leader • Building self-awareness and understanding personal leadership style • Understanding different leadership approaches and when to adapt • The leader’s role in creating clarity, trust, and direction • Foundations of effective leadership communication Day 2 – Leading People Through Communication, Feedback & Motivation • Building trust and credibility through everyday leadership behaviours • Setting clear expectations, priorities, and responsibilities • Giving constructive and developmental feedback • Using assertive communication while maintaining respect • Preparing for and managing difficult conversations • Delegating effectively and creating ownership • Understanding what motivates different people Day 3 – Influencing, Accountability & Leading Team Performance • Influencing others and gaining commitment without relying solely on authority • Communicating decisions and building alignment • Strengthening collaboration and teamwork • Creating a culture of ownership and accountability • Holding people accountable through clear and constructive conversations