About
Course Overview This five-day programme is designed for experienced leaders who are responsible for managers, supervisors, team leaders, or functional heads. It helps participants enhance their leadership approach so they can communicate with confidence, understand different managerial personalities and leadership styles, listen more effectively, challenge constructively, manage resistance and ego, coach for stronger judgement, and hold managers accountable without taking over their role. Who Should Attend • Senior managers responsible for managing other managers or team leaders • Heads of department and functional leaders • Directors and business unit leaders • Leaders responsible for developing managerial capability across multiple teams Learning Objectives • Understand the shift from managing individuals to managing through managers. • Adapt leadership style to different managers, personalities. • Communicate expectations, priorities, standards, and decisions with clarity and authority. • Use active listening and effective questioning to understand what is really happening beneath the surface. • Navigate difficult conversations, disagreement, defensiveness, strong personalities, and ego professionally. • Coach managers to think, decide, solve problems, and lead their teams more independently. Learning Methodologies • Facilitated leadership discussions and practical frameworks • Leadership-style and managerial-situation reflection exercises • Case studies based on real management challenges • Role plays for difficult and high-stakes conversations Day 1: The Shift: Leading Through Managers Day 2: Communication, Listening and Leadership Presence Day 3: Managing Strong Personalities and Difficult Conversations Day 4: Coaching, Delegation and Managerial Development Day 5: Accountability, Alignment and Leadership Culture Duration 5 Days 9:00 AM - 2:00 PM Optional: Online / Face to Face Location Dubai Souk Al Bahar Contact us for full course outline.