About
Program Overview Effective performance management is an ongoing process that helps individuals and teams achieve their full potential. It goes beyond annual appraisals by setting clear expectations, providing regular feedback, coaching for improvement, and creating a culture of accountability and continuous development. Who Should Attend Managers Team leaders Supervisors Department heads HR professionals Professionals responsible for managing employee performance Learning Methodologies Interactive workshops Workplace case studies Role plays Practical performance conversations Self-assessments Reflection exercises Action planning Program Outline Day 1 – Foundations of Performance Management Principles of Effective Performance Management Setting Clear Goals and Expectations Defining Performance Standards Creating Accountability Monitoring Performance Throughout the Year Day 2 – Coaching and Developing Performance Coaching for Improved Performance Identifying Performance Gaps Supporting Employee Development Delegation and Empowerment Motivating High Performance Day 3 – Constructive Feedback Conversations Giving Feedback that Drives Improvement Receiving Feedback Effectively Conducting Performance Reviews Managing Difficult Performance Conversations Recognising and Reinforcing Good Performance Day 4 – Managing Performance Challenges Addressing Underperformance Managing Behavioural Issues Handling Difficult Employees Performance Improvement Planning Managing Conflict Professionally Day 5 – Building a High-Performance Culture Creating Continuous Feedback Practices Developing Team Accountability Measuring Performance and Progress Personal Performance Leadership Plan Workplace Action Planning and Commitments Duration 5 Days 9:00 AM - 2:00 PM Optional: Online / Face to Face Location Dubai Souk Al Bahar