About
Program Overview Exceptional leaders understand that leadership is not only about strategy and decision-making—it is also about understanding people, managing emotions, building trust, and creating an environment where individuals and teams can thrive. Emotional intelligence enables leaders to communicate effectively, navigate change, manage conflict, inspire performance, and strengthen workplace relationships. Who Should Attend Managers Senior managers Department heads Team leaders Project managers Emerging and experienced leaders Learning Methodologies Interactive workshops Emotional intelligence self-assessments Leadership case studies Reflection exercises Role plays Practical leadership scenarios Action planning Program Outline Day 1 – Leading with Self-Awareness Foundations of Emotional Intelligence Developing Leadership Self-Awareness Understanding Emotional Triggers Identifying Leadership Strengths and Blind Spots Building Emotional Agility Day 2 – Self-Management and Leadership Resilience Managing Emotions Under Pressure Building Resilience and Adaptability Leading Through Uncertainty Managing Stress and Maintaining Performance Developing Executive Presence Day 3 – Building Strong Relationships Leading with Empathy Building Trust and Psychological Safety Influencing and Inspiring Others Strengthening Collaboration Coaching and Developing People Day 4 – Leading Difficult Conversations Emotionally Intelligent Communication Giving Feedback with Impact Managing Conflict Constructively Navigating Challenging Workplace Conversations Leading Change with Emotional Intelligence Day 5 – Emotional Intelligence for High-Performance Leadership Decision Making with Emotional Intelligence Building High-Performing Teams Creating a Positive Leadership Culture Personal Emotional Intelligence Development Plan Leadership Action Planning and Commitments Duration 5 Days 9:00 AM - 2:00 PM Optional: Online / Face to Face Location Dubai Souk Al Bahar

